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Crisis, Resilience and Lessons from a former Hospice Chaplain

Becky Sansbury is a former hospice chaplain who is now a speaker and consultant to professionals who want practical ways to help their clients get through crises. Becky’s resilience-building model organizes realistic, repeatable steps people can take to regain stability, and then move forward. She is the author of After the Shock: Getting You Back On The Road to Resilience When Crisis Hits You Head On.

When you hear the word crisis what do you think? A dramatic car wreck. A critical medical diagnosis. Divorce. Job loss. Natural disaster. Death. What about the mini-shocks within those crises or the smaller events that disrupt our lives more frequently? A fender bender in rush-hour traffic. Personal information getting hacked. Being overlooked for a promotion.
When crisis hits, large or small, we are thrown off balance.

After the ShockIn After the Shock: Getting You Back On The Road To Resilience When Crisis Hits You Head On, Becky Sansbury introduces a sustainable model to help you stabilize and move toward resilience.

After decades of working with people in crisis, she determined that four factors give us balance, strength, and support throughout our lives, but especially in shocking times. Like the four tires of a car, comfort, control, community, and connection to something bigger than self-provide both a base and a cushion for navigating the ruts and potholes of life. But that is not enough to move us on to resilience.

In the overwhelming confusion of crisis, we crave a space safe for focusing on our current experience, strengthened by crucial lessons from the past. We make both casual and far-reaching decisions based on assumptions that may no longer be authentic or lead to our desired future. We grasp for resources, often unsure of what we need.
Expanding the car metaphor, in After the Shock the reader learns effective ways to use the frame of experience, the steering capacity of assumptions, and the fuel of resources to lead toward more resilient responses in a variety of crises.

Social Media Tip: Andy DeLao, @CancerGeek 

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Reputation Management: Physician Friend or Foe? Dr. Kevin Pho Weighs In

Physicians know they need to be concerned about online reputation management. Getting started in social media can be a real challenge for physicians. Determining which platform to join, what to monitor, what to say or not to say. It can be very complicated. Healthcare social media pioneer Dr. Kevin Pho has plenty of advice on managing social media. He even wrote the book about it! Our conversation with Dr. Pho was wide-ranging however covering a lot of ground. Give a listen to the podcast or drop in on the conversation at the time stamps below:

Dr. Kevin Pho at Duke University Cancer Center00:00 Introduction
00:50 Content Aggregation
02:10 How do you curate 2,000 voices? KevinMD.com
03:15 Circle of Influence: How big should it be?
04:26 Are your patients active in social media?
10:17 Minimum commitment to be in social media
12:00 Doximity
13:10 Positive aspects of social media
17:15 Claim every profile?
19:00 Balancing social media and an active practice
20:40 When are you “live” in social media?
23:25 The “next big thing” may be small
25:08 Consumer Electronics Show: Healthcare apps and wearables
26:30 Elderly and chronically ill left out of health innovation
Janet Kennedy - Kevin Pho, MD29:50 Bad review response
33:20 Don’t sue – “The Streisand Effect”
35:20 Social media tools: Hootsuite, Bufferapp, Buffer Blog
LinkedIn group

37:52 Social Media Tip: Chris Boyer “It’s a Marathon.”

Book:
Keynote speaking:
Visit our resources page for more valuable (and free!) resources on social media and digital health.