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social media for healthcare

Can Radiologists be Social? Sara McFarland of Atlantic Health Solutions

August 12, 2014 Janet Kennedy Get Social Health, Podcast 00:37:16 1 Comment

Sara McFarland“So you want to be a Social Media Ninja?” This intriguing question popped up in a social media search and brought me to Sara McFarland, Communications Specialist with Atlantic Health Solutions. Her expertise in social media and especially Twitter has led to speaking engagements at the RBMA (Radiology Business Management Association) and guest blogging for Ragan Communications. Her expertise was developed managing social media for the clients of Atlantic Health Solutions, a full-service agency that specializes in marketing for Radiology and Radiation Oncology.

Our conversation ranged from how radiologists may be the most introverted of physicians and how that impacts their social media efforts to using geo-codes to create very defined Twitter searches.

To follow key points in our discussion, here is a time stamp of the interview:

01:14 “How to be a Social Media Ninja”
02:10 Chris Christenberry owner of Atlantic Health Solutions
03:10 Unique aspects of radiology practice and social media
04:50 Is Facebook right for driving business for radiology practices
05:35 Using Twitter to drive business
07:18 Radiology Business Management Association
09:00 Geo-code location in Twitter to find prospects
11:00 Managing volume of searches in Tweetdeck
13:00 Social media time management
13:37 B2B selling
16:38 Content strategy for Radiology
19:35 Where do you get local content?
22:58 What platforms are you using?
25:58 Help Physicans become thought leaders?
28:26 Are radiologists the introverts of medicine?
30:10 If the target audience is older, is social media viable marketing option?
34:05 How do you capture video for your clients?
35:55 Monitoring for HIPAA and Privacy statements
38:59 Words of encouragement

Visit our resources page for more valuable (and free!) resources on social media and digital health

“So you want to be a Social Media Ninja?” (audio recording)

Sara’s Tip to use geo-location codes to use in Twitter searches:
Term you’re tracking geocode:40.7753201,-73.9558484,50km (radius you want)
(the coordinates can be found on Google maps)

Ragan’s Healthcare Communication News contributions:

Atlantic Health Solutions blog

 

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social media for healthcare

Social Media for Physician Practices – Episode 12

July 29, 2014 Janet Kennedy Get Social Health, Podcast 00:31:52 1 Comment

The social media holdouts in healthcare tend to be the small to medium sized physicians practices. In order to share some ideas about how to manage a social media presence, Get Social Health reached out to Proclaim Interactive for their insights. Proclaim Interactive president Spence Hackney and Shelley Heinrichs, Project Manager and Social Media Marketing Strategist were very candid and shared some great ideas in managing a healthcare social media presence.

Spence HackneyHere are some highlights of our conversation:

How do you get the C-Suite on board? 4:00

How do you track ROI? 5:30

Reputation management 6:45

Yelp 9:01

Patient as consumer: 10:00

New practice process: 10:27

Managing social media 12:30

How do you determine platform goals for your clients? 16:30

Shelley HeinrichsDo you do HIPAA/Privacy training? 20:30

Are you monitoring 24/7? 22:00

What do see as the difference between social media for a hospital vs. a physician’s practice? 25:00

What tool do you use to manage clients? 26:30

Reporting analytics 27:37

Social Media Tip from Lauren Dickens of Angel Oak Creative

Visit our resources page for more valuable (and free!) resources on social media and digital health

Proclaim Interactive

Spence Hackney

Shelley Heinrichs

Sprout Social 

Here are a few of Proclaim Interactive’s clients if you want to check out their work:

 

 

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social media for healthcare

YouTube Video Blog for Patient Education with Dr. Isaac Porter

June 16, 2014 Janet Kennedy Get Social Health, Podcast 00:29:45 3 Comments

PorterToday our Get Social Health expert is Ophthalmologist Dr Isaac Porter of Lowry Porter Ophthalmology about Video Blogging. Dr. Porter is a fellowship trained cornea and refractive surgeon. Dr. Porter received his undergraduate degree from Asbury University and his medical degree from the University of Kentucky. Dr. Porter completed his residency in Ophthalmology at the University of North Carolina at Chapel Hill, and was selected to serve as Chief Resident.

Following residency, Dr. Porter completed sub-specialty training with a fellowship in Cornea, External Disease, and Refractive Surgery at the prestigious Illinois Eye and Ear Infirmary in Chicago, Illinois.

Dr. Porter is active in social media including business profiles on Google Plus, Facebook, Google Local and YouTube. In fact, Dr. Porter is an active Video Blogger and posts a video blog or Vlog, at least once a week. During our conversation we discuss his video strategy, how he maximizes his SEO and the equipment he uses for his video blog.

He has authored book chapters on mapping the curvature of the cornea and correcting astigmatism using laser and has presented at several national meetings.

Visit our resources page for more valuable (and free!) resources on social media and digital health:

NPR story on Physician Review Sites

Vlog and Media Coverage:

Social Media Sites:

Products:

A note of clarification: During the interview you can hear a cat meow twice. I assumed it was Dr. Porter’s cat. As it turns out it was my cat sitting outside my office door demanding to know what was going on. So, sorry for assuming it was your cat Dr. Porter!

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