Healthcare

The Future of Mobile Health

What does the future hold for mobile health?

That was the question posed by Rick Smith, Editor of the WRAL TechWire to some of the most innovative and visionary digital health companies in the Triangle. From individuals monitoring their daily steps via a wearable device to scientists gaining the ability to harness the power of big data on a massive scale, advances in mobile health are both exciting and a bit unnerving.

On September 27, 2016, WRAL TechWire invited senior executives of Axial Health, Valencell, Validic, MobileSmith, Medfusion and RelyMD the Executive Exchange to share their thoughts. During the second panel on data security and legal issues, we heard from executives from Parker Poe, MCNC, Wyrick Robbins and Duke Health.

I had the pleasure of live-Tweeting the program and also captured some audio from some of the speakers and attendees. Give a listen to the voice of The Future of Mobile Health.

Podcast Guests (in order of appearance):

WRAL TechWireBrent Anthony, Practimage

Kim Labow, Medfusion

Chris Beal,

Chris Edwards, Validic

Elizabeth Johnson, Wyrick Robbins

Rob Leandro, Parker Poe

Rick Smith, WRAL TechWire

 

 

Tech Guy and the HITMC Conference

John Lynn, aka @TechGuy, is well known in the healthcare IT world. He has developed a series of websites to support the industry. His website Healthcare Scene hosts 10 healthcare blogs that have generated over 11,000 blog posts, half of which John wrote himself! He’s the co-founder of #HITMC Conference, supports numerous Twitter handles and provides a valuable resource for job seekers in the industry.

Listen to our conversation or drop in at the time stamps below:

00:00 Introduction
00:50 #HIT100
01:15 Healthcare – people with personal passions
02:38 What is your “Why”?
03:40 Difference between professional and passion-driven participants
05:17 Disconnect in C-Suite not being exposed to social media discussions?
06:48 Social determinants of health
07:27 Patient stories – not hearing enough “good” stories
10:47 Empowered patients
13:41 People want to do good. Problems are a result of faulty workflow or process
16:18 The power of social media
17:10 Entrepreneurial spirit is suppressed in healthcare
18:56 Acquired EHRs, now we need healthcare analysts
20:22 John’s digital properties: Healthcare Scene, Healthcare IT Jobs, #HITMC
23:47 Open Sharing among healthcare marketers
26:29 HITMC Conference – Marketing automation hot topic
28:21 Networking is a valuable aspect of HITMC
29:15 Call for speakers for Spring HITMC Conference
31:24 Topic suggestions: Success/Failure stories and Creative or Innovative Problem Solving
31:04 Hamilton Rap from Stacey Gobel of Studio 9
32:07 Where will the conference be held? SLS Las Vegas
35:30 Find #HITMC – LinkedIn Group, Website, TwitterChat
36:40 “Local” meetups around the country
38:03 Social Media Tip: Stacy Goebel with Studio North “Try Live Video”

Find John Lynn:

John Lynn MGMA

HITMC Call for Speakers

Twitter:

Websites:

Workflow is Key to Managing Healthcare Process

The King of All Workflow

Meet @wareFLO – Chuck Webster, MD… and MSIE, MSIS and workflow evangelist. Sometimes called the “King of all Workflow in Healthcare” (mostly by himself) Chuck is the undisputed champion of workflow process. He has worked with healthcare systems to study, design and implement process improvement through workflow development. Chuck is also a workflow technology expert and helps his clients use business process management software to capture and analyze workflow.

I admit it – I’m a marketing and social media evangelist. As such I have encountered Chuck dozens of times in TweetChats, Blab sessions and throughout the social media spectrum. I know that Chuck has an affinity for social media. I was not going to promise the same about workflow. Our interview ended up being really interesting and I learn a lot – painlessly.

I hope you enjoy the podcast. Give a listen to our conversation or drop into our conversation at the time stamps below.

Podcast Time Stamps

The King of All Workflow00:00 Introduction
00:55 Meet Chuck Webster MD
01:57 @wareFLO
02:52 His alphabet soup of degrees
05:00 How does all that education overlap?
05:57 He’s a Venn Diagram!
06:22 He’s an octopus – he said so!
07:27 Medical training by Disney?
07:38 C-Suite education – are they onboard?
09:48 Mind Mapping vs. Workflow
11:31 How does workflow technology work?
13:44 Interoperability in workflow process design
15:34 Example of a workflow process
16:45 Why would workflow matter to me, the patient?
20:50 Workflow enabling seniors living at home
23:50 What would this position be called?
26:20 Opportunity for physicians to transition their knowledge
29:09 Should digital innovation come from the medical side of the house?
30:32 How often should a workflow process be re-evaluated?
32:32 Are EHR vendors working with clients to improve workflow?
35:10 Bringing non-healthcare vendors to healthcare
39:38 Getting published
40:05 FireTalk – the new Blab?
Social Media Tip: Sarah Bramblette – Spell your medical condition right
42:55 Social Content Solutions – Ready-to-post content for healthcare

Chuck Webster’s contact information:

 

Serious Play Conference

A few episodes ago I had the pleasure of speaking with Sue Bohle about the Serious Play Conference. The conference in its sixth year was hosted at UNC Kenan-Flagler business school in Chapel Hill, North Carolina. The conference moves around every year so I was very excited that it was in my own backyard this year. While the conference wasn’t exclusively about creating serious games for healthcare there were a number of speakers there talking about the games they were developing.

In today’s podcast, I have an interview with for brilliant minds who are using gamification, a term will be discussing shortly, to help individuals with learning, education, engaging, and managing health and behavioral challenges. My four guests are Doug Watley with breakaway games, Lynn Fiellin with the Yale Center for Health and Learning, Dan Scherlis with the “Breathe Free” game, and Randy Brown of Virtual Heroes.

This is just a small selection of the many speakers and attendees present at this conference. I encourage you to find out more about “serious play” and “serious games” Give a listen to my interview with Sue Bohle.

Breakaway GamesMy first interview is with Doug Watley the CEO of breakaway games. His game “Vital Signs”, was just awarded one of two best in show awards.

Play2ProtectOne of the sessions that fascinated me was the discussion of how a 2-D player game was created to help at-risk middle school-aged children work through scenarios of behavior choices and what the consequences would be. Let’s learn about Lynn Fiellin’s Play2Protect game.

Breathe FreeI had a really interesting conversation with Dan Scherlis he is both a professional game developer and now a health games executive producer. It’s very interesting thoughts on the word game of vacation and told me about a game he’s working on “Breath Free” to help smokers try to quit. We even talked about good versus evil.

Virtual HeroesMy last interview is with Randy Brown of virtual heroes is a fascinating spinoff of Epic Games Unreal Engine creating virtual worlds to help teach and connect individuals in a variety of professions from the military to public service to healthcare. His company, Virtual Heroes is working with the Duke School of Nursing on an IRB study for Type II diabetes support in a virtual world. Let’s hear what Randy has to say.

Thank you for listening to get social health I hope you found serious games for healthcare as interesting as I did. As a reminder go give a listen to my other podcast with Sue Bolla the executive director of the Serious Play Conference.

I’ve published over hundred episodes of Get Social Health. There have been a lot of fascinating, fun and interesting conversations with healthcare practitioners, digital health thought leaders, physicians nurses and healthcare professionals who are actively using social media to further their healthcare messages. When you visit the get social health.com website you’ll find on the right-hand side a search bar so type in a topic and will be able to find some really great interviews.

If you have a suggestion for an interview either a topic or an individual I’d love to hear about it please reach out to me via [email protected] one thing I would ask is for you to take the time to give me a review or rating it helps other individuals find the podcast and we could always use a few more listeners. I appreciate your listening today have a great week.

Inbound Sales for Healthcare Practices

Digital Marketing and Inbound Sales

If I said “inbound sales for healthcare practices” would you know what I meant? Digital marketing has provided many new ways for physicians to attract new patients but with dozens of platforms and hundreds of choices to embrace online marketing is not for the faint of heart. Garett Smith, founder of the digital startup InboundMD knows the struggles of trying to tackle inbound marketing for healthcare. As a startup entrepreneur, his team has created a platform to help the independent healthcare practice manage the complex process of online digital marketing and inbound sales. Find out more by listening to the podcast or dropping in at the time stamps below.

00:00 Introduction
00:55 Meet Garrett Smith – Founder of InboundMD
01:25 Too many choices in marketing, not enough time
02:54 Independent Healthcare – 25% of medical practices still don’t have a website?
05:24 Old websites are just a billboard
07:01 Physicians just want to be physicians – Resistance is futile
inbound sales platform09:40 Negative reviews are driving experience
12:30 How do you help the “digitally clueless”?
19:22 Is this an “all-in” platform? InboundMD
20:32 Is InboundMD a social management platform?
22:35 How do you teach social media? “Smart Hands”
24:53 If clients are not in social media, how are you reaching them?
26:57 How does your Startup weekend experience impact your platform?
31:21 Patty Enrado, HIMSS Media “Use Multiple platforms”
31:59 Please leave a review!

Find Garrett Smith

Find InboundMD

Kareo – Independent Practice Innovator

Physician, Innovator, and Entrepreneur

Meet Dr. Tom Giannulli; Chief Medical Officer for Kareo and independent practice innovator. As both a physician and an entrepreneur, Dr. Giannulli is something of a modern-day Edison – creating, developing and testing digital health innovations in his own healthcare practice. As an independent practitioner, he offers a unique perspective and the capability to de real-time testing of the innovative ideas at Kareo.

During our interview, we talked about innovation, the needs of the small healthcare practice and, of course, social media. Listen to our conversation or drop in at the time stamps below:

Podcast Time Stamps:

00:00 Introduction
00:55 Meet Dr. Tom Giannaulli, CMIO, Kareo
01:25 Kareo’s use of social media
01:55 Leadership team at Kareo is active in social media
02:21 Was social media part of your pre-Kareo career?
02:41 How did you manage to be a physician and an entrepreneur?
03:40 Technology an interest early on
04:22 Do your kids love technology?
04:48 Kareo’s history
05:50 What’s the difference between the marketing platform and Doctor Base?
07:05 Difference between patient portal and physician review site
08:10 Where are you allowed to post content?
08:32 Tracking review sites – as many as 60-80
09:22 Review sites – Are all reviews published?
10:43 Need more review to balance all opinions
11:30 It’s like trying to get podcast reviews! (Shameless plug – Review here!)
12:16 What is a “small” or independent practice?
12:54 How are your services offered?
13:25 How labor intensive is the ongoing training and support for an independent practice?
14:25 Are your new clients new to EHR or are they transferring from another platform
14:42 How do you manage to be the CMIO for Kareo and a practicing physician?
15:57 Is Kareo a virtual company?
16:17 Who wins the arguments – the Physician or the Entrepreneur?
17:35 Physician’s time spent with EHR – is it better than the “good old days”?
19:35 Heads Up Medicine – Training to use tablet and remain engaged with patient
21:00 Gesture-based software
21:56 Digital Health & Snake Oil
24:05 Vetting medial apps
24:44 How does the Kareo platform help the small healthcare practice do marketing
26:00 Claim your space – how does the Kareo platform update online information?
27:03 What are you developing now?
27:40 KareoChat – Who’s participating?
28:15 Crafting blog posts and subject matter expert to lead
29:28 Why is social media important to an independent practice?
31:41 Social Media Tip: Hannah Prince. “Use interactive content”

#KareoChat

More Information:

Storify of April 28th TweetChat led by Janet Kennedy of Get Social Health (that’s me!)

Dr. Tom Giannulli

Kareo