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The Business of Practice Management – MGMA

Medical Group Management Association

Halee Fischer-Wright is a nationally respected healthcare executive and physician leader whose work focuses on medical management innovation and creating cultures of excellence. She has served as a Physician Practice President, hospital system CMO and now is the President and CEO of the MGMA.

In our conversation, we discussed the challenges of running a medical practice including dealing with changes in technology, stress, and the time physicians spend on administration. The MGMA’s mission is providing the training, resources, and community to support healthcare practices. At their annual meeting, Oct 31- Nov 2 the MGMA celebrates their 90th Anniversary.

Listen to our conversation or jump in at the time stamps below.

MGMA00:00 Introduction
00:45 Meet Halee Fischer-Wright, MD
83% of Physicians would not choose to go into medicine
03:05 Solo Vs Multi-Specialty
04:25 Is an MBA needed to run a better practice?
07:10 How much of a physician’s time is spent on administration?
08:30 How much of the administrative role can be delegated?
09:40 Checklists getting in the way?
12:25 Should EHR companies have physicians/nurses on staff?
13:25 Halee Fischer-Wright’s story
16:10 Experience on both sides of the fence
16:50 Tell me about the members of the MGMA
17:38 National and state MGMA Associations
18:15 What are the big issues facing MGMA members
19:12 MGMA is about the business of medicine
21:03 Are annual meeting sessions different depending on practice size
22:08 What is the MGMA doing with social media?
23:40 State MGMA Boards are a not keeping up with social media
25:55 Patients crowdsourcing physician choice
26:45 You can’t turn the clock back
27:31 Does the MGMA have a social media policy for members?
29:02 Hospital employees posting racist comments
32:10 Ignorance is not an excuse
32:25 Thought leaders can be found anywhere
34:14 What’s coming up for the MGMA in 2017?
35:10 A look at the 2016 MGMA Annual Meeting.
35:35 Why did you pick Jim Gaffigan as a speaker?
37:15 Is there a certificate program to be a practice Manager?
38:25 What would you say to people who are not members of the MGMA?
39:00 Social Media Tip: Shahid Shah: Ask the deeper question
40:35 Social Content Solutions

 

The Future of Mobile Health

What does the future hold for mobile health?

That was the question posed by Rick Smith, Editor of the WRAL TechWire to some of the most innovative and visionary digital health companies in the Triangle. From individuals monitoring their daily steps via a wearable device to scientists gaining the ability to harness the power of big data on a massive scale, advances in mobile health are both exciting and a bit unnerving.

On September 27, 2016, WRAL TechWire invited senior executives of Axial Health, Valencell, Validic, MobileSmith, Medfusion and RelyMD the Executive Exchange to share their thoughts. During the second panel on data security and legal issues, we heard from executives from Parker Poe, MCNC, Wyrick Robbins and Duke Health.

I had the pleasure of live-Tweeting the program and also captured some audio from some of the speakers and attendees. Give a listen to the voice of The Future of Mobile Health.

Podcast Guests (in order of appearance):

WRAL TechWireBrent Anthony, Practimage

Kim Labow, Medfusion

Chris Beal,

Chris Edwards, Validic

Elizabeth Johnson, Wyrick Robbins

Rob Leandro, Parker Poe

Rick Smith, WRAL TechWire

 

 

Tech Guy and the HITMC Conference

John Lynn, aka @TechGuy, is well known in the healthcare IT world. He has developed a series of websites to support the industry. His website Healthcare Scene hosts 10 healthcare blogs that have generated over 11,000 blog posts, half of which John wrote himself! He’s the co-founder of #HITMC Conference, supports numerous Twitter handles and provides a valuable resource for job seekers in the industry.

Listen to our conversation or drop in at the time stamps below:

00:00 Introduction
00:50 #HIT100
01:15 Healthcare – people with personal passions
02:38 What is your “Why”?
03:40 Difference between professional and passion-driven participants
05:17 Disconnect in C-Suite not being exposed to social media discussions?
06:48 Social determinants of health
07:27 Patient stories – not hearing enough “good” stories
10:47 Empowered patients
13:41 People want to do good. Problems are a result of faulty workflow or process
16:18 The power of social media
17:10 Entrepreneurial spirit is suppressed in healthcare
18:56 Acquired EHRs, now we need healthcare analysts
20:22 John’s digital properties: Healthcare Scene, Healthcare IT Jobs, #HITMC
23:47 Open Sharing among healthcare marketers
26:29 HITMC Conference – Marketing automation hot topic
28:21 Networking is a valuable aspect of HITMC
29:15 Call for speakers for Spring HITMC Conference
31:24 Topic suggestions: Success/Failure stories and Creative or Innovative Problem Solving
31:04 Hamilton Rap from Stacey Gobel of Studio 9
32:07 Where will the conference be held? SLS Las Vegas
35:30 Find #HITMC – LinkedIn Group, Website, TwitterChat
36:40 “Local” meetups around the country
38:03 Social Media Tip: Stacy Goebel with Studio North “Try Live Video”

Find John Lynn:

John Lynn MGMA

HITMC Call for Speakers

Twitter:

Websites:

Workflow is Key to Managing Healthcare Process

The King of All Workflow

Meet @wareFLO – Chuck Webster, MD… and MSIE, MSIS and workflow evangelist. Sometimes called the “King of all Workflow in Healthcare” (mostly by himself) Chuck is the undisputed champion of workflow process. He has worked with healthcare systems to study, design and implement process improvement through workflow development. Chuck is also a workflow technology expert and helps his clients use business process management software to capture and analyze workflow.

I admit it – I’m a marketing and social media evangelist. As such I have encountered Chuck dozens of times in TweetChats, Blab sessions and throughout the social media spectrum. I know that Chuck has an affinity for social media. I was not going to promise the same about workflow. Our interview ended up being really interesting and I learn a lot – painlessly.

I hope you enjoy the podcast. Give a listen to our conversation or drop into our conversation at the time stamps below.

Podcast Time Stamps

The King of All Workflow00:00 Introduction
00:55 Meet Chuck Webster MD
01:57 @wareFLO
02:52 His alphabet soup of degrees
05:00 How does all that education overlap?
05:57 He’s a Venn Diagram!
06:22 He’s an octopus – he said so!
07:27 Medical training by Disney?
07:38 C-Suite education – are they onboard?
09:48 Mind Mapping vs. Workflow
11:31 How does workflow technology work?
13:44 Interoperability in workflow process design
15:34 Example of a workflow process
16:45 Why would workflow matter to me, the patient?
20:50 Workflow enabling seniors living at home
23:50 What would this position be called?
26:20 Opportunity for physicians to transition their knowledge
29:09 Should digital innovation come from the medical side of the house?
30:32 How often should a workflow process be re-evaluated?
32:32 Are EHR vendors working with clients to improve workflow?
35:10 Bringing non-healthcare vendors to healthcare
39:38 Getting published
40:05 FireTalk – the new Blab?
Social Media Tip: Sarah Bramblette – Spell your medical condition right
42:55 Social Content Solutions – Ready-to-post content for healthcare

Chuck Webster’s contact information:

 

Nurses – Born to Innovate

Nurses are born to be innovators

Tim Raderstorf is the first Chief Innovation Officer at The Ohio State University College of Nursing. He is also a Clinical Instructor of Practice. Tim has studied and focused on neurosurgical research on Tethered Spinal Cord Syndrome, designed clinical spaces, and improved patient throughput in the pediatric hematology/oncology ambulatory settings.

Tim Raderstorf presentingInnovation and Entrepreneurship

Tim’s passion lies in connecting great thinkers and fostering ideation through the innovation and commercialization process. He helped design an innovation and entrepreneurship program for healthcare at the Ohio State University College of Nursing. This fall, he’ll be speaking at the Advancing Nurses Through Innovation Conference hosted by the National Nurses Business Association Conference in Las Vegas and the Nursing Innovation Summit at the Cleveland Clinic.

Listen to Tim’s ideas on nurses, entrepreneurship, and innovation on the Get Social Health podcast.
The Innovation and Entrepreneurship Workshop for Health Professionals

Laurel Van Dromme

Bernadette Melnyk

Creating Healthy Brands: designRoom Creative

designRoom Creative (dRC) began more than twenty years ago. Kelly Farrell, designer and founder, left the big agency world with a mission — deliver strategic, impeccable design with responsive, personal client service. Since then she’s moved dRC into the national market while developing a specialty in creating healthy brands, especially healthcare related brands including Signature Health and the National Association of Addiction Treatment Providers. In the podcast, we talk about getting the C-Suite and Board behind a new brand process, even when the brand is over 100 years old! Listen to the podcast and let me know what you think

NatCon16Find out more about designRoom Creative.

Connect with Kelly Farrell: