Healthcare

Serious Play for Healthcare

Healthcare has many serious challenges that serious play can help solve.

The Serious Games Association (SGA), lead by Executive Director Sue Bohle,  is an international trade organization serving the entire serious games industry. Members include developers, publishers, technology providers, analysts, authors, consultants, faculty and other professionals. Their members are involved in the making of games and sims for education or at home learning, corporate training and marketing, government and military uses, healthcare and medical training and games that are designed to create positive change in our society. The association produces educational conferences (notably, the Serious Play Conference) does research and provides support to special interest groups (SIGs) and committees studying how to move the industry ahead. The 2016 conference will be co-hosted by the UNC Computer Science Department at the Kenan-Flagler Business School, July 26-28.

Serious GamesWhat is serious play? According to the event website it’s a gathering where creators can have critical conversations about game design and share their knowledge with peers. The focus of the conference is exploring opportunities, challenges and the potential of game-based learning. At Serious Play, attendees listen, share and participate actively in informal sessions dedicated to the discussion of the future of serious games. We are a leadership conference for people who design, manage and implement serious game programs. Their goal is to provide a forum for visionary educators, chief learning officers and heads of training programs in health care, government/military or other fields that want to learn how to improve the effectiveness of their program, and use the data collected to do even better.

Podcast Time Stamps

Listen to the podcast or drop in at the time stamps below:

00:00 Introduction
00:51 Meet Sue Bohle & the Serious Play Conference
03:55 What’s the difference between Serious Games and Serious Play?
04:40 Phaedra Boinodiris of IBM
Serious Play05:15 How is healthcare using serious games?
06:54 Serious cognitive brain games
08:00 Children very comfortable with technology. What about seniors and technology?
09:45 My parents are addicted to Solitare on the computer
11:00 Gamifying lessons about serious asthma for children
11:54 Teaching at-risk teens, social-emotional intelligence
12:42 Adults need emotional intelligence games as well!
14:04 The Serious Play Conference
15:00 Who will be attending the conference?
16:08 What other business verticals are addressed at the conference?
18:00 What is a “Game Jam”?
19:15 Are serious games all digital?
21:05 How are these games being funded?
22:28 Startup Weekend style pitch events?
23:21 Find out more about the Serious Play Conference
24:05 Get a discount for listening to this podcast!
24:36 Follow the action in Twitter
25:15 Playing games while learning
26:00 Social Media Tip: Erin Wold – “Be a real person”
26:25 “Social Media Ambassadors” – Capitalize on social media during a conference or event

Find Sue:

Ed Bennett Hospital Website Consultant

Ed Bennett is a healthcare and hospital website consultant. He has recently left corporate and university life where he was the Website/Digital presence guru at the University of Maryland Medical Center for 17 years to become a consultant. He is a Platinum Fellow in the Mayo Clinic Social Media Network, founder of the Hospital Social Media list (now residing with Mayo) and curator of the Physician Transparency list that tracks hospitals that are posting their HCAPS scores on their websites. Listen to our conversation or drop in at the time stamps below.

Mayo Clinic Social Media Summit 2016

Mayo Clinic Social Media Summit 2016

00:00 Introduction
00:46 Meet Ed Bennett, Mayo Platinum Fellow & entrepreneur
02:00 Internet earliest adopter
04:09 Hospital website for University of Maryland
05:15 What didn’t work well?
06:40 Content marketing (before it was cool)
08:03 Does a website belong to IT or Marketing?
09:25 Chief Cook & Bottle Washer
10:20 WordPress or enterprise CMS
12:35 Knowing how to understand vendor landscape
13:45 The difference between a slick website and a good vendor
17:00 How much god a project run?
18:28 C-Suite explanations needed?
21:00 Physician Transparency Project
25:35 Hospitals in Social Media list
26:55 Reputation leads to business
28:25 Preparing for the death of digital advertising
33:55 Is the website the hub of marketing
34:47 How does digital and online presence impact population health?
36:16 Advising on digital and social media presence
37:21 Company goals & the healthcare vendor space
39:25 Healthcare: Slow decision making?
40:45 Market Vue Partners and Population Health
40:15 Hospital marketing tactics slow to change
43:33 Social Media Tip: Dr. Wendy Sue Swanson “When you’ve had a bad day…”
44:50 Social Media Ambassadors – Social Media support for Trade Shows and Conferences

StoryDriven: Documentary Story Telling

Nathan Clendenin is the Founder of StoryDriven, an Emmy Award-winning creator of videos that tell stories. StoryDriven works with clients in healthcare, scientific research, education, entrepreneurial space, nonprofits and more. Today we’re talking about using documentary-style storytelling for healthcare. Listen to the podcast or drop in at the time stamps below.
feeding scheme storydriven00:00 Introduction
00:45 Meet Nathan Clendenin – StoryDriven
01:21 He’s got an Emmy!
01:36 Mr. Peabody’s Wayback Machine
02:00 Studying AIDS, Poverty & Faith in South Africa
02:51 Twitter and Cats (Pippy & Champ) – of course!
03:37 Using cats to ease the learning curve
04:15 Twitter is not business only: Shout out to @LilyPad
04:57 It’s not about you
05:20 Video skills – broke with a baby on the way
06:47 Awesome sales pitch! “Real Doctors – Real People”
07:53 A 360-degree view of the physician
10:00 How was this video used?
storydriven11:15 StoryDriven is founded
12:25 How do you get real people to “relax”
14:47 “Physician – Heal Thyself!”
16:45 Story Renaissance
20:15 Storyboarding a diagnostic odyssey
22:50 Complex health stories
24:30 What is unique about telling a healthcare story
25:25 HIPAA Tip from Nathan
26:56 Release forms are your friend
27:07 Logistics of working with Doctors
28:30 “Talk nerdy to me” – TED Talk
29:50 Everyone needs to learn to communicate via video
31:59 “Black Men in White Coats”
34:19 Advice for video storytelling
37:15 Stories of triumph
37:41 Todd Eury, Pharmacy Podcast “Try an online search in Twitter

Find Nathan Clendenin or StoryDriven

Announcing “Social Content Solutions” and the launch of the Get Social Health Academy Membership Site

Desperately Seeking Spirituality with Meredith Gould

One of healthcare’s strongest communications advocates is Meredith Gould. Author, instigator, and inspiration, she calls ‘em like she sees ‘em. As a member of the team at the Mayo Clinic Social Media Network, Meredith is a thought leader in using social media and communications to build communities, share ideas and push the envelope in online discussions. While well known in the healthcare community, Meredith also has a deep sociological appreciation for the individual’s personal search for spiritual truth and has authored 10 books on digital communications and spiritually.

In “Desperately Seeking Spirituality”, sacred spelunker and sociologist Meredith Gould combines practical wisdom with lived experience to explain why and when traditional practices don’t work for today’s seeker and then how to choose ones that will. In short, easy-to-read chapters and with characteristic wit, Gould provides counsel for reframing perception to discover the sacred in everyday life. This guide is for self-identified seekers who have tried some, many, or even all the classic spiritual practices and then given up on them when they stop working.

In “Desperately Seeking Spirituality”, Gould invites readers to embrace a broader definition of practice that shifts focus from doing to being. Meredith Gould, PhD, is a sociologist with well over a decade of hands-on experience with communications at all levels of church across denominations. She’s the author of nine books about faith and everyday life. Dr. Gould is the founder and lead moderator of the weekly ecumenical Twitter-based chat about church social media (#chsocm), founder and co-moderator of the monthly Health & Spirituality chat (#hlthsp), Platinum Fellow of the Mayo Clinic Social Media Network, and nationally known for her passionate advocacy of using online tools for ministry and to encourage practical spirituality.

Join me for the first part of a two-part conversation with Meredith Gould as we discuss her new book “Desperately Seeking Spirituality” as well as social media, healthcare, and religion on Get Social Health. Follow the conversation or jump in at the time stamps below.

Meredith Gould Book00:00 Introduction
00:49 Meet Meredith Gould
03:30 “How do you get away with talking about your faith?”
05:17 Proselytizing in Twitter
08:00 Sociologist’s perspective
10:01 Religion is a social institution
12:45 “Don’t get mad, get published”
13:06 “The Social Media Gospel”
14:30 What is Spirituality?
16:46 Religion can be really hard
18:56 “Doing” versus “Being”
20:15 Happy, upbeat words
22:28 Generosity and Curiosity
24:10 The right book at the right time
27:06 Social Media Tip: Dr. Bryan Vartabedian: Find a role model
26:07 A look-ahead.

You can find Meredith Gould in…

 

HIMSS16 – Social Media Ambassador @ShimCode

When you have a conference that brings together more than 40,000 health IT professionals clinicians vendors executives patients and speakers you to pull out the social media big guns. I have the pleasure of talking to Steve Sisko known as @shimcode in twitter about being a Social Media Ambassador for HIMSS 16 on Get Social Health.

Being a Social Media Ambassador for the largest healthcare conference is a privilege and an honor and a lot of work. If you can’t attend a conference look up the hashtag for the event, follow the action and participate. You’ll be amazed at how engaged you can be even from afar. Listen to the podcast or drop in at the time stamps below.

00:00 Intro
00:51 Meet Steve Sisko @ShimCode
01:50 What’s it like in Healthcare IT
03:26 Health IT is more about the patient now
05:24 What is your “day-job”?
06:15 The “ShimCode” story
06:40 Translator between business, IT & social media
07:45 The ShimCode Blog
09:19 Giving back to people with real information needs
10:26 hitconfguy.com
11:50 Freedom to speak your mind
12:37 Joe Lavelle @Resultant >> Massive content curation
14:22 Tools and process for content curation
15:26 Four monitors to manage flow of information
16:40 Email management
18:00 What tools do you use?
18:35 Work-life balance (What does the wife say?)
20:20 Twitter @ShimCode
21:28 #HIMSS16 Social Media Ambassador
24:13 He’s a Grain of Sand!
25:37 How any Ambassadors are there?
28:25 Not hard to get started
29:50 Seeking help in Twitter
30:26 Favorite Tweet Chats #HITsm #hcsm #KareoChat
32:38 Storify to curate?
33:33 Is the Healthcare IT slow to join social media?
26:10 Intellectual Property graphic (see below)
37:12 Social Media Tip: Jason Pratt with Mayo Clinic Center for Social Media: “Tweet about what interests you.”

ShimCode Infographic
Steve Sisko on LinkedIn

Steve Sisko’s Blog

Steve Sisko on Twitter

HIMSS16 Social Media Ambassadors

Steve Sisko on the @HCPodcasters Blab February 29, 2016

Steve’s Compendium of Twitter Lists

Social Media Tip: Jason Pratt of Mayo Clinic Center for Social Media

Moving healthcare innovation to business as usual

How do you take healthcare innovation into business as usual practices? Joining me on Get Social Health is Andre Blackman, a member of the Jumpstart Foundry team and Producer for Health:Further. This program that brings healthcare innovators together with healthcare professionals to figure out how to implement innovative products, services, and ideas in real-world business.

Health:Further

Health:FurtherYou know, healthcare innovation is a lot like the weather, everybody talks about it but nobody does anything about it. That may be stretching the metaphor a bit but, seriously doesn’t it seem that awful lot of innovation never quite gets into practice in a healthcare setting?
In our conversation Andre and I start with his previous podcast topic, the Sustain or Die Manifesto. Andre developed this idea a few years ago to inspire others to think about taking healthcare innovation into practice. In his new role with Health:Further, Andre is responsible for creating events that bring together digital health innovators and the healthcare see suite to talk about how you can use innovations in a practical real world setting.

Listen to our conversation on the podcast or jump in at the timestamps below.

00:00 Introduction: Agent of Change – Andre Blackman
02:19 The Sustain or Die Manifesto
04:52 Wearables gaining interest for health tracking
07:20 Manifesto
13:58 Brand new project – Health:Further
18:10 Med help to those without
23:04 Producing Quarterly events
24:24 Jumpstart Foundry
25:11 Are you targeting just Healthcare Systems?
25:57 Health innovation – Where’s the impact?
28:09 What core competencies does the health entrepreneur need?
30:54 Looking for the small healthcare solutions
32:29 Room for individuals?
33:56 Levels of involvement
35:26 What is your role with Health:Further?
36:40 Dana Lewis, #hcsm Moderator, “Jump in!”

Additional Resources

RecycleHealth (only a FB page for right now)

Aaron Sklar – design + healthcare, co-founder of Prescribe Design
IDEO, Frog Design = two leading design-thinking companies
Flip the Clinic, waiting room experiences – initiated by Thomas Goetz and led by Whitney Zatzkin (@MsWZ)
Health:Further Resources:
 
Main website: healthfurther.com
My introduction post as Producer and the mission
The HF events page that links to our March 1st event on telehealth
Andre’s interview with Jane Sarasohn-Kahn on Health:Further and important of fresh thinking for healthcare innovation
Follow HF on Twitter as @HealthFurther and Facebook